Workflow

1.Send Conditions / Data

Use Inquiry form to send the required data, such as your drawings, delivery date, quantity, and budget.
A non-disclosure agreement can, of course, be concluded at the data sending/consideration stage.
If required, please mention so in the "Remarks" section of Inquiry form.

2.Sent Data is Confirmed

Our prototype department engineers analyze and review your data.

3.Reply and Quote (when applicable)

We send you an e-mail to tell you whether we can or cannot handle your request.
If we can answer your requests, we will send you a quote and a Basic Sales Transaction Agreement (62KB).
We will reply to you within 6 hours.

Requests can be received from 9:00 am to 5:00 pm (Japan time), Monday to Friday.
"Japan Time" refers to the National Institute of Information and Communications Technology (NICT) standard Japan time.

4.Consider Reply and Quote

Please consider whether you want to proceed with your order after receiving our reply. Of course, there is no obligation to order.
We also welcome simple inquiries!

5.Submit Order

Inform person in charge of your order by telephone or e-mail.
Telephone: +81-75-312-8590
E-mail: Please reply to the e-mail address used by person in charge.

[Important]
You need the issued “ID” to contact us.
If you are contacting us by telephone, please inform person in charge of your ID.
If you are contacting us by e-mail, please be sure to include your ID in the e-mail.

If you require non-disclosure agreement, please inform us of your preferred method.
After that, please send the purchase order and signed Basic Sales Transaction Agreement (62KB).

6.Receive Order

We will send the purchase order and Basic Sales Transaction Agreement (62KB) also signed by Saijo INX Co., Ltd.
We will also conclude a non-disclosure agreement at this stage if required.

7.Payment

Please confirm the payment conditions below, and submit payment using one of our specified payment methods.

8.Manufacturing / Processing

We will manufacture your prototype according to your required methods and delivery date, and will contact you when the prototype is complete.

9.Product Shipment

We will send you a letter of transmittal and photographs of your product when the product is complete.
Please check the details and contact us with your shipment approval as soon as possible.
We will ship your product as soon as we receive your approval.

Please note that shipping charges are not included in the quote, and must be paid by the customer.